Refund Policy

For purposes of this Refund Policy, “we” or “our” refers to us, and “you” or “your” refers to the

client. Please read this Refund Policy carefully as it constitutes your agreement with us.

By engaging us to provide services to you, you agree to be legally bound by this Refund Policy.

We reserve the right to change or modify this Refund Policy at any time.

Unless otherwise specified, any changes or modifications will be effective immediately and your

continued use of our services after such time will constitute your acceptance of such changes or

modifications.

Direct Deposit

With direct deposit, your money is transferred electronically from Protax Canada Inc. straight

into your checking or savings account. All you need for direct deposit is an account number and

a routing number. You can even choose up to three different accounts and split your refund

deposit among them.

Printed Check

Receive your refund in the form of a printed check sent to you through the mail to the address

listed on your return. Mailed refunds typically arrive five days after they are issued.

We reserve the right to refuse service to anyone demonstrating inappropriate behavior on our

application.

The payment of all fees and charges to Protax, if applicable, must be made by your valid credit

or charge card (or other payment mechanism made available through the service) and are

non-refundable.

Protax Canada Inc. will not issue a refund for returns rejected by the relevant state tax agency.

Unit 11, 800 Queenston road

Stoney creek, Ontario

L8G1A7

Canada.

Your access to and use of the Site is conditioned on your acceptance of and compliance with

these Refund Policy.