What should I bring or upload?
T-slips, photo ID, last year’s return if you have it, and receipts for anything you want us to claim. A drop-off form and tax checklist are available at the office — ask us for the drop-off form.
FAQ
Questions we hear most
Short answers grounded in how we actually work. If yours isn’t here, call or write — we’ll get back to you within one business day.
How do I get my documents to you?
Book an in-office appointment and bring them with you, or drop them off during office hours. An appointment gives you dedicated time to go through everything, and we'll confirm your price before we file.
What does a personal return cost?
$49.99 plus HST for a personal return with unlimited slips and basic deductions and credits. Add-ons (employment expenses, rental, self-employment, and so on) apply if they show up in your documents. The final fee is always confirmed from those documents before we file.
Do you discount seniors and low income?
Yes. $34.99 plus HST for a senior return with OAS / CPP only, or for zero income / social assistance.
What is Instant Cash Back?
Eligible personal returns can get the refund the same day. Ask us about eligibility when you book, upload, or drop off — not every return qualifies. Otherwise the CRA refund can go by direct deposit or printed cheque.
Do you eFile?
Yes. We are 100% CRA eFile certified, and we eFile for free.
When are you open?
Monday – Friday, 10:00 AM – 6:00 PM. Saturday and Sunday closed. Unit 11, 800 Queenston Road, Hamilton, ON L8G 1A7 — In the Eastgate plaza beside Giant Tiger and Bulk Barn — our unit is on the corner.
How do I book?
Book online or call 905-930-7410. Walk-ins and drop-offs are welcome during office hours.
What about corporate, books and payroll pricing?
T2 corporate returns start at $499.99 plus HST. Bookkeeping is quoted from your books — call the office. Payroll and HST filing are a custom quote.
Still have a question?
Call 905-930-7410, email protaxcanada@hotmail.ca, or use the contact form. We’re here year-round.